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|Material topics||Initiatives||Measures||Status 2017||Measure ends|
|Customer focus||Ensuring the necessary quality and efficiency at the Munich Airport site||Developing, operating, monitoring and coordinating the Group-wide continuous improvement process (passenger satisfaction data, ASQ, dialog management, etc.)||Ongoing||Ongoing|
|Continuing and developing the quality and service offensive (5-star program)||Ongoing||Ongoing|
|Landside access and traffic development||Improving rail access over the medium term||Supporting the «Neufahrner Kurve» project||100%||2017 (completed)|
|Supporting the planning approval process for the «Erdinger Ringschluss» (airport–Erding)||80%||2018|
|Ensuring the route 38 extension project between Munich, Mühldorf, and Freilassing as part of the new Federal Transport Infrastructure Plan||75%||2020|