Employee satisfaction and codetermination

Employee survey is part of the corporate culture GRI 102-43

A regular employee survey paints a representative picture of the satisfaction of the employees with their working conditions, the company as an employer, and the management culture. The most recent survey in fall 2017 revealed that the measures derived from previous surveys had had a positive influence on important fields of action. The result reports are discussed in the organizational units and measures are drawn up in workshops. At the same time, working groups meet to identify cross-divisional fields of action. Across the Group, 5,570 employees took part in the voluntary survey.

Percentages of Group employees...

Source: Employee Survey 2017

FMG promotes codetermination

The voice of the employees is a valuable factor in the corporate decision-making process. Employees have numerous opportunities to get involved in committees that are required by law or other working groups, i.e. the Supervisory Board, the Youth and Trainees Council, the Council for Employees with Disabilities, the company health management working group, or the company sports club. Most of the cross-divisional regulations in the company lead to company agreements with the Works Council, which currently has 31 members. In recent years, the employee representatives have concluded important company agreements with the employer, for example concerning home and mobile offices, performance reviews, and support for professional qualifications.

Personnel expenses and payments above the general pay scale GRI 102-41

Flughafen München GmbH is a member of the Bavarian public employers’ association and, as such, is bound by the TVöD collective pay scale agreement for public sector employees. FMG employees participate in a company retirement scheme, which is governed under the pay scale agreement and covered by the Bavarian supplementary pension fund for municipal employers. As at February 1, 2017, remuneration for staff at FMG and AeroGround increased by 2.35 percent. New negotiations with the labor unions ver.di and dbb are scheduled for April 2018.

Personnel expenses

Chart: Personnel expenses
1) Including expenses for travel cost reimbursements and meal subsidies

Employees covered by collective bargaining agreements

Proportion of total employees in % 1)

Chart: Employees covered by collective bargaining agreements
¹) All percentages are based on the total number of employees including apprentices, workers in minor employment, temporary workers, and interns but excluding AeroGround Berlin GmbH.

Commitment to the next generation

The Munich Airport Group is one of the largest training organizations in the region. Interested school leavers can choose from 20 different apprenticeships and dual-study courses. On September 1, 2017, 93 apprentices embarked upon their professional career at Munich Airport. This meant there were 275 young people taking part in apprenticeships Group-wide as of the reporting date of December 31. Flughafen München GmbH received 1,635 applications for apprenticeship places starting in 2017. At the same time, 43 young people completed their apprenticeships at FMG. A further 94 high-school students and 128 university interns received their first insight into the world of airports, producing 28 project-related Bachelor’s and Master’s dissertations in the process. In a 12-month graduate training program, FMG trains young employees as experts in a particular field and qualifies them simultaneously for cross-divisional projects. In the process, a mentoring program helps trainees to establish their own company-wide network.

Airport is once again «Germany’s Best Provider of Vocational Training»

For the second time in succession, the business magazine «Focus Money» honored Munich Airport for its outstanding work as a provider of vocational training in the transport industry. In a study of 5,000 companies, FMG once again scored highly thanks to the particular quality of its training management: At FMG, the apprentices are supported by seven expert trainers. In the various deployment areas on site, about 250 part-time trainers and teachers provide individual support for the next generation of experts. A special onboarding program allows the apprentices to make contacts, to gain their first experiences of teamwork, and to get to know the airport campus. Further elements that set the airport apart as a provider of vocational training are, for example, the trainee parents’ day, the Erasmus+ exchange program, and the health day for apprentices.

[Translate to English:] Foto: Deutschlands bester Ausbildungsbetrieb

Airport Academy: the intra-Group training center

Munich Airport runs an intra-Group, certified training center. Since May 2016, the Airport Academy – with a total of just under 50 employees – has also acted as an accredited training institute for the Airports Council International (ACI): together with the international umbrella association of the world’s airports, it develops specific training courses which it then offers in conjunction with the subsidiary MAI (Munich Airport International GmbH). Training activities based on e-learning modules are constantly becoming more and more significant. For example, the Airport Academy acquired a new learning-management platform for web-based training courses which are relevant for the EASA certification of the airport, among other things. The centerpiece of the Academy is a wide range of seminars in professional development, mainly in the areas of human resources, management, aviation, and security. A total of over 37,000 participant days proves the great willingness of employees to make the most of this offering. However, the Airport Academy is also open to external customers: about two thirds of the participants in the air safety training courses, apron driving license qualifications, and hazardous goods and management training courses come from external companies. In future, it is also planned to train target groups in other industries, such as cyber security specialists in the new Information Security Hub located on the airport campus.

Global airport network

The popular international exchange programs promote both the personal development of the employees and also the progress of Munich Airport as a business. In 2017, some 18 apprentices visited partner airports in Athens, Malta, and Vienna as part of the European mobility program «Erasmus+». Moreover, a selected group of specialists and managers advanced their knowledge during trips to the company’s sister airports in Nagoya, Cape Town, and Denver. In return, several delegations from other airports visited Munich. Moscow Domodedovo was named as a new sister airport.

Sister airports

ACSA

Airports Company South Africa

AOT

Airports of Thailand

BCIA

Beijing Capital International Airport

CAG

Changi Airport Group (Singapore)

Centrair

Central Japan International Airport (Nagoya)

DEN

Denver International Airport

DME

Moskau Domodedovo

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